STORE POLICY
CUSTOMER CARE
Welcome to Pixelsoda Customer Care. We are deeply committed to providing you with a seamless and delightful shopping experience. Your satisfaction and trust are of paramount importance to us. This section is designed to inform you about our services, how to reach out to us, and our dedication to ensuring you can shop with confidence.
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Our Commitment to You
At Pixelsoda, we are dedicated to building trust and confidence in your interactions with our brand. We have developed a comprehensive Customer Care policy that outlines our approach to serving you. Our aim is to provide you with the best possible support and assistance throughout your journey with Pixelsoda.
Contacting Us
Your feedback and inquiries are valuable to us, and we're here to assist you. Please don't hesitate to get in touch through the following channels:
Email: Feel free to contact us via email at info@pixelsoda.co.za Our responsive customer support team will promptly attend to your questions and concerns.
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Phone: For immediate assistance, our customer service hotline is available at +27 83 3918927. Our knowledgeable and friendly representatives are ready to help during our business hours.
In-Person: If you prefer a face-to-face experience, visit our physical store at [insert store address]. Our team is enthusiastic about assisting you in person.
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Your Feedback Matters
Your thoughts and feedback help us continually enhance our services. Whether you have suggestions, commendations, or concerns, we value your input. We're eager to learn from your experiences to achieve excellence.
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PRIVACY & SAFETY
At Pixelsoda, we take your privacy and safety very seriously. This policy section is designed to explain how we use, store, and safeguard your personal information. We are dedicated to ensuring that your data is handled securely and responsibly. Please review this policy for a clear understanding of our practices.
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Payment Verification
To verify payments, we use secure third-party banking services. This helps protect your financial information and ensures a safe and trustworthy transaction experience.
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Data Collection
We collect data only for the purpose of processing your orders and improving our services. This information is never shared with third parties without your explicit consent.
Post-Purchase Contact
After your purchase is successfully completed, we may contact you with relevant information such as order updates or promotions. However, you can opt out of such communication at any time.
Your Privacy Matters
We understand the importance of your privacy and are committed to handling your data responsibly. Our goal is to build trust and encourage you to return to our site with confidence.
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WHOLESALE INQUIRIES
PAYMENT METHODS
If you're a retailer interested in selling Pixelsoda products, we invite you to contact us. We offer a variety of resources and support to our retail partners, and we're committed to helping them succeed.
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Credit / Debit Cards